Subprocessors

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To deliver the service, Forsa AI Pty Ltd uses the third-party providers below. Each processes data only as needed to provide its function and is bound by appropriate confidentiality and data-processing obligations. This list may change as the service evolves; the current version is always shown here.

One data flow is deliberately not on this list because we do not control it: if you dictate an answer using the microphone button, the speech-to-text is performed by your own web browser, which may send the audio to its vendor. See AI processing in our Privacy Policy.

SubprocessorRoleRegion
AnthropicLLM inference (Claude) — scoping conversation, document generation, quality scoring & Knowledge Base indexingUnited States
SupabaseApplication database (Postgres)Australia — Sydney (ap-southeast-2)
VercelApplication hosting & CDNAustralia — Sydney (syd1) · global edge
CloudflareDNS, CDN & TLS termination for goforsa.aiGlobal edge — Sydney PoP for Australian traffic
MicrosoftEntra ID single sign-on (identity)Your organisation's own Microsoft 365 region
ResendTransactional email deliveryUnited States
ElevenLabsText-to-speech (narrated walkthrough)United States
Voyage AIText embeddings (Knowledge Base retrieval)United States
MixpanelProduct analytics: which steps of the service are used and when, identified by an internal number. No message content, names or email addresses.United States

For data-processing questions, or to be notified of changes to this list, email [email protected]. See also our Privacy Policy and Security pages.